Privacy & Security

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 3, 2025
Version 2.1

1. Overview

At IgniteERP, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Enterprise Resource Planning (ERP) platform and related services.

Our Commitment

We follow industry best practices and comply with applicable data protection laws, including GDPR, CCPA, and other regional privacy regulations.

2. Information We Collect

Personal Information
  • • Name and contact information
  • • Email address and phone number
  • • Job title and company information
  • • Billing and payment information
  • • Account credentials and preferences
Usage Information
  • • Platform usage and activity logs
  • • IP address and device information
  • • Browser type and operating system
  • • Feature usage and performance data
  • • Support interactions and feedback

3. How We Use Your Information

Service Provision

We use your information to provide, maintain, and improve our ERP platform, including user authentication, data processing, and customer support.

Communication

We may send you service-related notifications, updates, security alerts, and marketing communications (with your consent).

Analytics & Improvement

We analyze usage patterns to improve our services, develop new features, and enhance user experience.

4. Data Sharing & Disclosure

Important Note

We do not sell, trade, or rent your personal information to third parties. We only share data in specific circumstances outlined below.

We may share your information when:

  • Required by law or legal process
  • With trusted service providers who assist in our operations
  • In case of business transfer or merger
  • With your explicit consent

5. Data Security

Technical Safeguards

  • • 256-bit SSL encryption
  • • Multi-factor authentication
  • • Regular security audits
  • • Encrypted data storage
  • • Secure data centers

Operational Safeguards

  • • Access controls and permissions
  • • Employee training programs
  • • Incident response procedures
  • • Regular backup systems
  • • Compliance monitoring

6. Your Rights

Access & Portability

Request access to your personal data and receive a copy in a portable format.

Correction & Deletion

Update incorrect information or request deletion of your personal data.

7. Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage your cookie preferences through your browser settings.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email
privacy@igniteerp.com
Phone
+1 (555) 123-4567
Address
123 Business Ave, Suite 100